Contact

Talk to a person, not a ticket queue

Setup, billing, a channel that stopped working, or a question before you've bought anything — all of it comes to the same place. WhatsApp is the fastest route and usually answers within minutes. Questions from people who haven't ordered yet are welcome; there's no sales script waiting.

WhatsApp

The quickest way to reach us. Most questions are answered within a few minutes, even at busy times.

+212 601-832320

Typically replies in minutes

Email

Better for anything with detail — billing questions, or a problem that needs a screenshot attached.

contact@waveiptv.ca

Usually within a few hours

Send an email

Open 9am to 10pm Eastern, seven days a week. Messages sent overnight are answered first thing the next morning — we'd rather tell you that now than have you refreshing your inbox at 2am.

Whichever route you use, never send us your password. We'll never ask for it — your username alone is enough for us to look up an account. Anyone who does ask isn't us.

Not a customer yet?

Ask anything you like first. Or skip the questions and take the free 24-hour trial — it tells you more than we can.

See pricing plans